This study aimed to evaluate the relationship between work types and emotional labor among medical technicians in the hospital. The measurement of emotional labor revealed that the "emotional dissonance and damage" aspect scored the highest. Seven sub-areas were investigated based on job type, with diagnostic labor medicine and blood collection room work showing a strong correlation with the work department. The workplace environment was also found to be influential, while full-time employees showed higher levels of emotional labor based on employment type. However, weekly working hours had a weak correlation. To address emotional labor, participants expressed a need for an appropriate response manual due to the lack of resolution caused by parties' silence and passive workplace responses. Clinical pathologists constantly experience emotional labor due to the nature of their work. In order to resolve emotional labor and unfair treatment, efforts should be continued to reduce emotional labor by presenting accurate guidelines such as response manuals through institutional supplementation and establishing operator training and educational systems in institutions to put these into practice.